Privacy policy.
Last Updated: 28-April-2023. Revision 1.1
This Privacy Policy covers Holm Park Builders Pty / Ltd [“Holm Park’s”] website: www.holmpark.com.au and their broad business.
Holm Park Builders Pty / Ltd [“Holm Park”] [“Holm Park’s”] [“Holm Park Builder’s”] (ABN: 52 061 319 855) is committed to providing quality services, especially in relation to how Holm Park manages your Personal Information. You can travel through most of Holm Park’s website without providing them any data about yourself. However, Holm Park may occasionally require material to provide services that you request, and this statement of privacy explains data collection and use in those circumstances. This privacy statement clarifies data collection and use practices of Holm Park’s website.
Holm Park have adopted the Australian Privacy Principals (APPs) contained in the Privacy Act 1988 (Cwlth) (the Privacy Act). The APPs govern the way in which Holm Park collect, use, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Please read the complete statement below.
Personal Information
Holm Park collects Personal Information to conduct their business. Personal Information is information or an opinion that identifies an individual. Typical examples of Personal Information that Holm Park collect include: first name, last name, addresses, email addresses, phone, facsimile numbers, credit card information and banking information. Holm Park also collects information to assist themselves with providing their goods and services to you. Such as your Personal Information to contact you in order to provide a consultation regarding their construction services. Holm Park obtains Personal Information in many ways, including: through telephone and facsimile, email, their website (wwww.holmpark.com.au) publicly available sources, government organisations, social media campaigns and / or communication channels, correspondence, interviews, correspondence, questionnaires, and, from other third parties. Holm Park do not guarantee website links or policy of authorised (or unauthorised) third parties.
Holm Park collects your Personal Information for the primary purpose of providing their services to you, in order to provide a building service to their clients; whether for quoting purposes to construction. Holm Park may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. Such as validating your information with government organisations (such as for construction, permits and permissions), and for when you request and / or accept a quote to construct, but not limited to the afore mentioned examples. Furthermore, where required by law, Holm Park may provide your information to courts and regulatory authorities.
When Holm Park collect Personal Information, they will, where appropriate and, where possible, explain to you why they are collecting the information and how they plan to use it.
Holm Park will ask you when they need information that directly identifies you (Personal Information) or permits them to contact you. Normally, this information is invited when you are contacting Holm Park via a contact form, or in-person to negotiate and determine a build (and throughout the process). Personal Information collected by Holm Park is often your first name, last name, addresses, email addresses, phone, facsimile numbers, credit card information and banking information but may include other material when needed to provide a service you requested.
Other Information
Holm Park may also require your banking information, credit information, title information, mortgage information, financial information and other property information in order to conduct their business. This information is typically not required when you initially interact with Holm Park. However, we may invite you to provide this information (and we will clearly outline the reasons) in-order to provide our services to you. Such example is requiring your financial information and mortgage to determine your financial viability for construction services.
Sensitive Information
Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive Information will be used by Holm Park only:
For the primary purpose for which it was obtained.
For a secondary purpose that is directly related to the primary purpose.
With your consent; or where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. Your Personal Information may be stored in a secure physical location (i.e., head office filing room) or through a third party (i.e., Microsoft 365 for Business).
When your Personal Information is no longer needed for the purpose for which it was obtained, Holm Park will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by Holm Park for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information Holm Park’s hold about you and to update and / or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact Hom Park in writing.
Holm Park will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information Holm Park may require identification from you before releasing the requested information.
You may unsubscribe from any mailing / marketing lists at any time by contacting Holm Park in writing. However, at this stage, Holm Park has never had any mailing / marketing lists so please advise them of this.
Use of Cookies
To ensure Holm Park are publishing content customers need and want, Holm Park collects site-visitation statistics using cookies. Holm Park only use this information in aggregated form and only use site-visitation statistics for improving their Web Sites.
When someone visits a site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously.
If you choose to not have your browser accept cookies, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site. The functionality of the website may decrease.
Protection of Children’s Personal Information
Holm Park’s site does not publish content that is targeted to children.
Maintaining the Quality of your Personal Information
It is an important to Holm Park that your Personal Information is up to date. Holm Park will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information Holm Park have is not up to date or is inaccurate, please advise them as soon as practicable so they can update their records and ensure they can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on Holm Park’s Website in which this policy applies to. When this document is revised, the “last updated” date at the top of the document will also be revised.
Privacy Policy Complaints and Enquiries
If you have any queries and / or complaints about the Privacy Policy, please contact Holm Park at:
Email Address: info@holmpark.com.au